At Hank Athletics, we want you to be completely satisfied with your purchase. If you are not fully satisfied, please review our refund, return, and exchange policy below.

1. Refund and Return Guidelines

• Eligibility for Returns: You may return items purchased from Hank Athletics within 3 days of receiving your order. To be eligible for a return, items must be unused, in the original packaging, and in the same condition as when you received them.

• Non-Returnable Items: The following items are non-returnable:

  • Gift cards
  • Downloadable software products
  • Personal care items (e.g., opened nutrition products)

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at [insert contact email or phone number] to request a return authorization. Please include your order number and a brief explanation of the reason for the return.

2. Return Authorization: Once your return is authorized, we will provide you with instructions on how to return the item.

3. Ship the Item: Carefully pack the item and ship it back to us using a traceable shipping service. You are responsible for the return shipping costs unless the return is due to a defective item or an error on our part.

3. Refunds

• Processing Time: Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.

• Partial Refunds: We reserve the right to issue partial refunds for items that show signs of use, are not in their original condition, or are returned after the 3-day return period.

4. Exchanges

If you need to exchange an item for a different size or color, please follow the same return process outlined above. Once we receive your returned item, we will process the exchange for the new item as per your request.

5. Warranty

Our products come with a warranty that covers manufacturing defects. The warranty period varies by product and is specified on the product page. If you experience any issues covered by the warranty, please contact us for further assistance.

6. Contact Us

For any questions regarding our refund, return, or exchange policy, please contact us at: [email protected].